About 6,000 telephone lines, to many Palm Beach County offices, went down early Monday morning, most for a half hour or so but some until 1 p.m. and the Tax Collector, and Animal Care and Control remained out as of around 2:30 p.m., according to Michael Butler, the county’s director of network services.
Butler said he hoped to have everything back up by the end of the day. He said the county still didn’t know the cause but was working with representatives of its vendor that are based in Texas and Germany.
He said the general switchboards for county offices and the courts were out to inbound calls until about 1 p.m. and the courts and Public Defender was out briefly.
Not affected: the county’s Emergency Operations Center, Sheriff’s Office, Fire-Rescue, and State Attorney.